Building is a paper-heavy industry. Before the first stake is planted in the ground, building firms must perform a whole range of tests to discover the conditions and limitations inherent to the site, beginning a long paper-trail. Once soil tests, contour reports and site analysis pieces come back, quotes are drafted, processed and accepted, applications to council must be submitted and the time consuming nature of both commercial and residential construction drains building firms of monetary capital.
Traditional construction and building companies still process reports, quotes and requests for payment manually, leading to a stressed supply chain of contractors and deadline-sensitive clients. Documents get lost, filing mistakes happen, contractor payments are late and dissatisfaction escalates, leading to an at-risk workforce and an unhappy customer. In a competitive building industry, no business can afford the black mark of a negative reputation.
You don’t have time to supervise administration processes around the clock; instead, your hires are trusted to combine payroll, filing, applications, reporting, client communication, archiving, auditing and discovery into a seamless process, managing client and contractor expectations without delay or issue. While your staff are capable and qualified, productivity falls victim to this endless paper-chase, as administrators are pressured by nervous contractors to pay on-time. ESP Solutions Group has developed a client-focused platform, delivering payment visibility and project information to those who need it, whenever they want it.