Logistics companies are driven by three central elements – people, transport and paper. Administration departments process purchase orders, stock levels, invoices, receipts, manifests, customs requests, bills, internal payroll, refunds and complaints, relying on counter-intuitive systems and low visibility integrations. Sourcing aged records for the purpose of customer service, replenishment or business strategy is often a lengthy and frustrating undertaking, as many logistics businesses have yet to centralise files into a single, encompassing technological solution.
Launching a new platform into an established, busy and time-dependent workplace can be difficult, as administration managers and key decision makers don’t have time to train and empower employees to adopt process-changing software. ESP Solutions Group supports logistics organisations in implementing change management, beginning with investigating the needs, pain points and opportunities relevant to your unique business.
ESP Solutions Group: Document Automation and Management Experts
ESP Solutions Group are partners in business. We help logistics organisations evolve their businesses processes, minimising operational expenses and improving the standard of company communication. Great service begins with better processes. ESPSG Alii is a custom automation suite, designed to solve real business problems through the digitisation of document management. Access, supervise, archive and strategise wherever you are, with one platform.